Verification of Competency | WorkSafe Connect | Brisbane | Townsville | Onsite


Verification of Competency

What we do

Section 19 of the Work Health & Safe Act 2011 identifies that the person conducting a business or undertaking (PCBU) must ensure, so far as is reasonably practicable, the health and safety of workers. This includes the provision of the necessary information, training, instruction or supervision to protect workers.

One approach taken by many workplaces, to assist in complying with S19, is to ensure the competence of their operators prior to any tasks being undertaken. This process is known as a verification of competency (VOC).

Verification of Competency (VOC) is a method of assessment that can be used to demonstrate the worker’s ability to operate equipment and/or undertake the responsibilities of these roles.

WorkSafe Connect offers a VOC service that can be conducted onsite without interrupting productivity. VOC assessments are completed while staff are working, eliminating the need to employ temporary replacements and are used to ensure your staff can operate equipment in complete safety.

How we do it

WorkSafe Connect's VOC service is about being pro-active rather than re-active to identify competency levels and gaps in competency to be rectified through relevant training ensuring your workplace is safe. In addition to VOC, WorkSafe Connect's VOC service can provide you with refresher training to assist you with your duty of care obligations.

We offer a wide range of VOC services covering the following key areas of risk related disciplines:

  • Height Safety
  • Confined Space
  • Work Health and Safety
  • Asbestos
  • Construction
  • RII Competencies - Resources and Infrastructure
  • High-Risk Work Licenses

How we can help

The WorkSafe Connect team has spent over two decades delivering training and VOC related services to our clients - designing, developing, innovating and improving. It is who we are and it is what we do. We are able to offer VOC services either at our training facilities or onsite and work with our clients to deliver a flexible and cost-effective solution to mitigating the responsibilities of the employer.

For more information contact WorkSafe Connect.

Contact us for more information


From the first communication to the completed delivery of a program, WorkSafe Connect strives to deliver the highest quality in all facets of the business. We have built a great reputation for being reliable, knowledgeable and innovative. Our services transform the performance of your teams.


WorkSafe Connect look for efficient methods, flexible solutions and forward thinking to ensure the future needs of a company or individual are considered and prepared for. We drive continuous improvement both within our business and for the people/ companies we work with. We develop flexible services to suit changing needs and requirements.


Our clients trust us to add value to their business and deliver a return on their investment. We work with you to identify a solution for your specific needs, develop solutions to satisfy those needs and add value to ensure that your objectives and performance targets are met.