Height Safety

Work Safely at Heights

About the Course

Work Safely at Heights Training (RIIWHS204E)

Work Safely at Heights (WAH) is the training accreditation suitable for people who are required to work heights.

WorkSafe Connect has been delivering workplace health and safety related working at heights programs for over 15 years and is one of Queensland’s leading suppliers of the working at heights skill set.

This 1-day (8 hour) course provides participants with the skills and knowledge required to safely work at heights. The course provides valuable knowledge regarding the safety practices applied when working at heights and the program is made up of the following nationally accredited unit of competency:

RIIWHS204E - Work Safely at Heights

Who Should Attend

This course is for anyone required to work at height. It is particularly relevant to those in construction, resources, maintenance, infrastructure, government, utilities, warehousing, agriculture, and other industrial environments.

It is suitable for workers, contractors, and supervisors who use ladders, scaffolds, platforms, or fall protection systems, as well as those responsible for managing teams and ensuring compliance with safety standards.

Training supports compliance with the Work Health and Safety Regulation 2011 (Qld), which requires fall risks to be managed through proper training, control measures, and emergency planning.

CSQ Funding

You may be eligible to receive CSQ funding for this course if you work in the building & construction industry in Queensland.

If eligible, you will receive funding of $225.00, which means an out of pocket expense of $50.00.

For further details, please click here or get in touch with us.

Course Description

Our working at heights training course will run the participants through areas including:

Legislation
Australian Standards
Risk assessment
Methods of moving tools and equipment
Anchor systems, selecting compliant anchorage
Fall restraint systems, selection and inspection of equipment and correct use
Work positioning systems, selection of equipment and correct use
Fall arrest systems including energy absorbing lanyards
Ladder securing techniques Accessing and egress from a elevated work area

The skills and knowledge that you obtain during the Work Safely at Heights Training is suitable for working at heights across a wide range of industries including the Resources, Quarrying, Drilling, Agriculture, Councils/Government, Defence, Manufacturing, Heavy Industry and Construction.

Course Delivery Options

Training will be conducted by an experienced trainer assessors who has industry currency, strong knowledge of relevant legislation, regulations and industry standards.

Practical and theoretical activities drive the training experience to ensure that the training is engaging, interesting and relevant.

WorkSafe Connect offers this course in the following formats:

Face to Face – Public Courses (Brisbane and Townsville)
Face to Face – Onsite (at your site / workplace)

WorkSafe Connect recognises that whilst there is a standard set of learning outcomes for this course, the context and environment in which the learning is applied is varied.

We will customise the course to suit your unique workplace requirements. Training covers risk assessment, selection and correct use of equipment anchor systems, fall restraint, work positioning and fall arrest systems.

If you would like to discuss delivery options in more detail, then please get in contact with us and we would be more than happy to discuss your requirements and options in more detail.

Accreditation

To complete the course, students must successfully complete all assessments which are aligned with the national unit of competency.

All assessments are completed during the course – no assessment activities need to be completed prior to or post the training course.

Upon successful completion of the course requirements, students will receive a nationally recognised Statement of Attainment for the following unit of competency:

RIIWHS204E - Work Safely at Heights

While there is no legislated requirement associated with the refreshing of this competency, industry best practice is to refresh this competency once every 2-3 years. WorkSafe Connect offers a 4-hour refresher course.

If you have any questions regarding what Working Safely at Heights course is most suitable for you then please get in touch with a member of the WorkSafe Connect team today.

Certificate delivery:

Courses at our facilities: Certificates are issued on the day, with digital copies emailed to participants and employers (if applicable) the following business day.
Courses at client sites: Certificates are issued within 7 business days, with digital copies emailed to participants and employers.

Course Entry Requirements

If any additional learning support is required (e.g. with language, literacy or numeracy), please notify our Operations team prior to the course or speak with your trainer on the day —we’re here to help.

What to Bring

Your USI (Unique Student Identifier) – click here for more info
Comfortable, practical clothing is recommended (long pants or shorts and a sleeved shirt or t-shirt).
No PPE/high-vis required
Closed-in shoes
All course materials are provided

Amenities at our Brisbane and Townsville Facilities

Parking available on-site or nearby
Complimentary tea, coffee, biscuits, and mints
Fridge and microwave available for use
Cafés and food options located nearby for breaks

What does Working at Heights Training cover?

Whether you work at height as part of your job or supervise those who do, Working at Height Training ensures that you have valuable knowledge regarding the safety practices of working at heights.

Work at heights training is focused on fall prevention and fall arrest. It is designed to equip workers with the knowledge and skills to safely work in any height situation, primarily being aimed at general construction, maintenance, mining, large factories or other work situations where work is conducted where there is a risk of a fall.

Key areas covered as part of our course include:

Identify work requirements
Identify work procedures and instructions
Access and install equipment
Perform work at heights
Clean up work area

Does this course cover heights rescue and legislative responsibilities?

While this course does not provide formal training in heights rescue (which requires additional, dedicated training), it does cover the legal responsibilities of workers and PCBUs under the Work Health and Safety Regulation 2011 (Qld)—including the requirement to have emergency procedures in place for working at heights. This includes awareness of rescue planning, risk controls, and the limitations of fall arrest systems. If a rescue team role is required, additional training such as PUASAR022 – Participate in a Rescue Operation is recommended.

Is this course required to work on a construction or resource site?

What’s involved in the practical component of this course?

The course includes hands-on activities where participants demonstrate safe use of fall arrest systems, harnesses, anchor points, and ladder access techniques. Participants must show they can correctly fit and adjust a harness, assess risk, and select appropriate equipment for working at height. The training is scenario-based to simulate real-world environments and is designed to meet WHS obligations under the Work Health and Safety Regulation 2011 (Qld).

How long is the Work Safely at Heights certificate valid for?

While the RIIWHS204E – Work Safely at Heights qualification does not have a legislated expiry, most employers and principal contractors require workers to refresh their training every 2–3 years to ensure currency and practical competence. This aligns with industry best practice, particularly in construction, mining, and infrastructure sectors. WorkSafe Connect offers a 4-hour refresher course for those needing to update their skills.