Mining & Inductions

Standard 11 Generic Coal Induction (GI) - Surface

About the course

Standard 11 is a mandated skill set of 6 nationally accredited units of competencies required for an individual to work on a coal mine in Queensland.

WorkSafe Connect offers a range of course options to align with a student’s level of experience and preferred delivery format:

2-DAY course - New Entrant - for new-to-industry students - face-to-face or online/virtual
1-DAY course - Experienced Entrant or Refresher - for students who have at least 3 months experience in the resources industry - face-to-face or online/virtual

There is no pre-course study and no-post course logbooks to complete. Students who successfully complete the program requirements will be issued a Statement of Attainment at the end of the course.

The course provides students with skills and knowledge to work safely in surface coal mining operations. Our custom-designed course includes a combination of theory questions (multiple choice and short answer) as well as various real-life & simulated practical activities throughout the program that reflect current industry trends. 

Students who successfully complete the assessments will be issued with a Statement of Attainment at course completion. The accreditation awarded is RIISS00034 Surface Coal Mine Safety Skill Set, which covers the following 6 units of competency:

RIICOM201E - Communicate in the workplace
RIIGOV201E - Comply with site work processes/procedures
RIIWHS201E - Work safely and follow WHS policies and procedures
RIIRIS201E - Conduct local risk control
RIIERR205D - Apply initial response First Aid
RIIERR302E - Respond to local emergencies and incidents

WorkSafe Connect has been delivering induction programs for over 15 years and is one of Queensland’s leading suppliers of the Standard 11 (S11) Generic Coal Surface Induction. We look forward to supporting our students to achieve their accreditation

Who Should Attend

2-Day Course:

Any 'new-to-resources-industry' person who is commencing work on a coal mine site in Queensland or is looking to find employment in the Queensland coal mining industry.

1-Day Course

This course is designed for students who have previous resources industry experience (including those who currently work on a coal mine and need to refresh their Standard 11 accreditation).
The course timeframe has been reduced to account for students’ prior knowledge & skills.
Provide evidence of at least 3 months work experience in the resources industry in the last 5 years (e.g. site induction card, site training transcript, pay slip etc.). See "Before You Attend" section (Course Entry Requirements) for more details.
Resources industry includes mining (both coal & metalliferous) and associated refineries, oil & gas and quarrying; the site experience can be from any site in Australia.

Course Description

The “Recognised Standard 11 – Training in Coal Mines” was issued by the Queensland Department of Resources and sets out the national units of competency that an individual must hold to work on a coal mine in Queensland. This is commonly referred to as the Standard 11, S11 or Generic Surface Mine Induction.

The key topics covered are:

Introduction to Coal Mining and Legislation
Fitness for Work and Behaviours
Risk Management
Health and Safety
Emergency Awareness
Apply Initial Response First Aid
Equipment Safety

In addition to safety, our course provides students with an overview of life working on a coal mine.

Course Delivery Options

Training will be conducted face-to-face / in an electronic classroom by our experienced trainer assessors who have resources industry currency, strong knowledge of relevant legislation and industry standards.

WorkSafe Connect offers this course in the following formats:

Face to Face (In person)

Public Courses (Brisbane and Townsville)
Client Only Courses (at your site / workplace for a group of students)

Virtual (Online, Real Time, Live Video, Instructor-Led Training via Zoom)

Public Courses
Client Only Courses (for a group of students at a time of your choosing)

If you would like to discuss delivery options, please get in contact with a member of the WorkSafe Connect team. We would be more than happy to discuss and provide flexible options that best meet your requirements.

Accreditation

There is no pre-course study or post-course requirements.

To be awarded the accreditation, students must successfully complete all theory and practical assessments throughout the course.

For the 1-day course, students must also submit the “Experienced Entrant Form” and supply the required evidence of your previous experience prior to course commencement.

Students will be issued with a nationally recognised Statement of Attainment for RIISS00034 Surface Coal Mine Safety Skill Set, containing the following units of competency:

RIICOM201E - Communicate in the workplace
RIIGOV201E - Comply with site work processes/procedures
RIIWHS201E - Work safely and follow WHS policies and procedures
RIIRIS201E - Conduct local risk control
RIIERR205D - Apply initial response First Aid
RIIERR302E - Respond to local emergencies and incidents

Under the Queensland Coal Mining Regulations 84, competency must be refreshed at least once every 5 years.

If you have any questions about the Standard 11 (S11) Generic Induction course and whether it is suitable for you, please get in touch with a member of the WorkSafe Connect team today.

Course Entry Requirements

2-DAY COURSE (New Entrant)

No course entry requirements. Where learning support is required (for example, with language, literacy and/or numeracy), please let a member of the Operations team know ahead of time or discuss with your trainer prior to course commencement.

1-DAY COURSE (Experienced Entrant or Refresher)

Prior to course commencement, you will need to submit the “Experienced Entrant Form” and provide at least one item of evidence that proves at least 3 months work on a resources industry site in the last 5 years.

A resources industry site includes mining (both coal & metalliferous) and associated refineries, oil & gas and quarrying; the site experience can be from any site in Australia (not just Queensland).

We offer you two ways of submitting this form and evidence, please only choose one (1) option. These are:

Webform - Please click here to complete the online form. This form is supported on all devices and you will need to upload the evidence before submitting.
PDF - Please click here, complete the form and submit to us via email at info@worksafeconnect.com. Ensure you attach your evidence to the email.

If you do not have the required evidence or do not have resources industry experience, you should attend the 2-Day program.

You are welcome to book and pay for the course via our website and then submit the form & evidence in the following day / days. If it is determined you are not eligible for the 1-day program (based on the evidence provided), you will be offered the 2-day program and a gap fee will be payable. Alternatively, you may also request a refund prior to course commencement.

ONLINE COURSES

Students must have a basic level of computer skills - this ensures the course runs to time and the focus is on the course content rather than computer skills training.

To be eligible to attend a virtual course, you must complete a short assessment via our online Learner Portal at least 1 day prior to course commencement.

The assessment covers hardware and software setup as well as providing a basic understanding of Zoom and Learner Portal navigation.

Any student who has not successfully completed this 'Online Course Suitability Test' by course commencement will not be admitted to the course.

If you book and pay for the course via our website and it is determined you are not suitable for the virtual course delivery, you will be offered the face-to-face program. Alternatively, you may also request a refund prior to course commencement.

What to Bring

Please ensure you bring your USI (unique student identifier) number with you – click here for more information about USI’s.
Please wear comfortable clothing (i.e., long pants, shorts, t-shirt) and closed-in shoes. There is no requirement to wear PPE / high-vis.
All course resources will be supplied.

For the online course via Zoom, you will also need to ensure you have the following items available for use during the course for the practical assessment simulations:

Bin / bucket
Tea towel / small blanket
Gloves
Glasses
Bandage
A mobile phone
Blank paper

Amenities at our Brisbane and Townsville Facilities

Parking available on-site or nearby
Complimentary tea, coffee, biscuits, and mints
Fridge and microwave available for use
Cafés and food options located nearby for breaks

What is a Standard 11?

A Standard 11 or Generic Induction is the training accreditation you require to legally work on a coal mine site in Queensland.

The specific legislation relating to this Standard is the Coal Mining Safety & Health Act 1999 and the Coal Mine Safety and Health Regulations 2001.

The Recognised Standard – Training in Coal Mines was issued by the Queensland Department of Resources and sets out the six national units of competency that an individual must hold to work on a coal mine in Queensland (RIISS00034 Surface Coal Mine Safety Skill Set). The course is commonly referred to as the Standard 11 (S11) or the Generic Mine Induction.

It covers essential safety and induction requirements to ensure that workers are well-prepared and aware of the risks associated with coal surface mining operations.

As set out in the Coal Mining Regulations, each coal mine worker must hold the Standard 11 skill set and it must be refreshed at least once in every five years.

For full details regarding the Recognised Standard 11, please follow the following link:

https://www.rshq.qld.gov.au/__data/assets/pdf_file/0016/240370/recognised-standard-11.pdf

Will I receive a new Statement of Attainment (SoA)?

Why should I do this course with WorkSafe Connect?

WorkSafe Connect offers a range of Standard 11 courses to align with a student’s level of experience:

2-day courses for new entrants (face-to-face or virtual)
1-day courses for industry-experienced students (face-to-face or virtual)

Our custom-designed course does not require any pre-course study or post-course evidence. The program includes a combination of theory questions (multiple choice and short answer) as well as various real-life & simulated practical activities throughout the program that reflect current industry trends.

What pathways are available to get my Standard 11?

How do I get a Standard 11?

You can complete your Standard 11 training via our face-to-face or virtual course programs. Subject to your previous experience, you can do the 1-day experienced entrant course or the 2-day new entrant course. Both the 1-day and 2-day courses cover the 6 key competencies necessary for understanding safety practices in coal mines.

All assessments and activities are completed during the course. If you successfully complete all the assessments during the course, you will be issued with a Statement of Attainment.

If you have any questions, please don't hesitate to contact WorkSafe Connect by phone or email. We are dedicated to helping you choose the right course for your circumstances.

Is the Standard 11 induction program valid across different mines and locations in Queensland?

Yes.

The Standard 11 induction program is recognised and accepted across most coal mines and locations in Queensland. Once you successfully complete the program, you will receive a statement of attainment, which is a portable qualification valid throughout the state's coal mining industry.

The main exception is BMA mine sites as they often have their own induction process. If you are heading to a BMA mine site, we recommend you contact the BMA mine site regarding their entry requirements prior to enrolling in this course.

If you have any questions regarding what course is the right one for you then please call us and we will be happy to work with you to make sure the course is suitable for your requirements.

How long does a Standard 11 last?

5 years.

As set out in the ‘Recognised Standard 11 – Training in Coal Mines’ issued by the Queensland Department of Resources, each coal mine worker must hold the Standard 11 qualification (i.e., 6 units of competency) and this must be refreshed under the mine training scheme at least once in every five years.

While the national units of competency associated with the Standard 11 (S11) do not expire (similar to other competencies like CPR), your accreditation must be refreshed in order to continue to legally work on a Queensland coal mine.

If you do require a refresher of your Standard 11, WorkSafe Connect offers a 1-day Standard 11 (S11) training course. Full details can be found by clicking on the following link: https://www.worksafeconnect.com/courses/refresher-standard-11-generic-coal-induction-gi

Why do I need to do the Standard 11 Induction?

You will need to do the Standard 11 (or what is known as the Generic Induction) if you want to work on a Queensland coal mine.

As set out in the ‘Recognised Standard 11 – Training in Coal Mines’ issued by the Queensland Department of Resources, each coal mine worker must hold the Standard 11 qualification and this qualification must then be refreshed under the mine training scheme at least once in every five years.

For full details regarding the Recognised Standard 11, please follow the following link:

https://www.rshq.qld.gov.au/__data/assets/pdf_file/0016/240370/recognised-standard-11.pdf

How long does the Standard 11 induction course take to complete?

Do I have to be in Queensland to do a Standard 11?

How much is a Standard 11 in Queensland?

Do I need to complete my Standard 11 induction course if I have previous experience?

WorkSafe Connect offers a 1-day condensed Standard 11 course for those who have previous resources industry experience.

While every worker on a coal mine site in Queensland must hold a Standard 11, we have customised our course program to cater for those who have at least 3 months experience within the last 5 years within mining, oil & gas and quarrying from any site in Australia.

To be eligible, you must submit an an 'Experienced Entrant Form' and supply one item evidence to verify your experience.

These 1 day courses are offered face-to-face or online (real-time trainer led via Zoom).

See our course pages for further information

What is a current Standard 11?

The Standard 11 (S11) is the recognised training standard associated with the Queensland Coal Mining industry. The specific legislation relating to this Standard is the Coal Mining Safety & Health Act 1999 and the Coal Mine Safety and Health Regulations 2001.

Currency of your Standard 11 relates to when you completed either your initial training course or a refresher – i.e., if you completed your Standard 11 training 3 years ago then your Standard 11 remains current.

As set out in the Recognised Standard, each coal mine worker must hold the Standard 11 qualification and this qualification must then be refreshed under the mine training scheme at least once in every five years.

What is involved in Online (Live Video Led) Delivery?

WorkSafe Connect’s Online Training is live, real-time trainer-led delivered in an interactive online environment.

Our online training is the same great learning experience that our face-to-face training is known for, just delivered differently. By way of overview of what our online training involves:

They are real-time video-led sessions where our trainer presents to the group and guides the students through the activities and assessments.
It is delivered via the Zoom or Microsoft Teams platform, which allows students to interact with the other students as well as the trainer (including break out rooms for group discussions).
Students complete their assessments and activities via our online web-based Learner Portal. The trainer marks the assessments throughout the session and assists students who need to reattempt questions that were incorrect.
In order to complete the virtual session, students need to have access to a computer or laptop (not a tablet), webcam, headphones and reliable internet.
Students complete the course requirements during the session and are issued their certificate soon after if they successfully completed their assessments.

Many participants have commented that they actually prefer this delivery method to traditional face-to-face as we limit our class sizes and there are numerous ways in which to interact within the session.

To participate, participants are required to be connected to the internet via desktop computer or a laptop device with a camera, microphone and headphones. Please see the Course Delivery section for full details of what you require.

If you would like to discuss delivery options in more detail, then please get in contact with us and we would be more than happy to discuss your requirements and options with you.